SERVICES & SPARES
CUSTOMER SERVICE AND SUPPORT
At CDS Group, we are dedicated to providing outstanding customer service and dependable after-sales support across all our advanced thermal processing solutions. Our experienced engineers possess extensive knowledge in industrial drying, concrete curing systems, environmental control systems, and heat treatment systems. Whether you need diagnostics, technical guidance, or spare parts, we deliver prompt, effective solutions to minimise disruption and keep your systems operating at peak performance.
SUPPORT CONTRACTS
To safeguard operational efficiency and reduce downtime, CDS Group offers tailored Support Contracts that provide preventative maintenance for all our equipment. These plans cover our full range of solutions, from concrete curing systems and industrial drying units to environmental control systems and heat treatment systems. Our team will work with you to select the most suitable maintenance package for your needs.
GLOBAL SUPPORT
With strategically located offices in the UK, USA, and China, we deliver international support for our customers. This global infrastructure ensures fast access to engineering expertise, spare parts distribution, and on-site support for all CDS Group systems, including our advanced thermal processing solutions.
TRAINING
CDS Group understands the value of trained staff in maximising the lifespan and efficiency of your systems. We offer bespoke training programmes tailored to your operations, covering the full spectrum of our technologies, including advanced thermal solutions, concrete curing systems, and industrial drying processes. Our training modules include:
- System Overview – Understanding system design and key components
- Data Interpretation – Analysing system data for performance optimisation
- Maintenance Schedule – Best practices for routine maintenance and troubleshooting
For further information, support enquiries, or to discuss service and maintenance packages, contact us at info@cds-group.co.uk or click here for full contact details.
As a dynamic organisation that currently employs over 60 staff in its UK offices alone, we’re proud to offer a range of services, including research and development, as well as expert advice provided on a consultation basis.